Privacy Policy
This Privacy Policy describes how spruceindia.com, operated by V Spruce (the “Site” or “we”), collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. This Privacy Policy is governed by the laws of India.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device Information
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Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
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Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
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Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
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Disclosure for a business purpose: shared with our processor Shopify.
Order Information
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Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
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Purpose of collection: to provide products or services to you to fulfill our contract, process your payment, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and—when in line with your preferences—send marketing information.
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Source of collection: collected from you.
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Disclosure for a business purpose: shared with our processor Shopify.
Customer Support Information
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Purpose of collection: to provide customer support.
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Source of collection: collected from you.
Minors
The Site is not intended for individuals under the age of 12. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
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We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
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We may share your Personal Information to comply with applicable Indian laws and regulations, respond to lawful requests, or protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.
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We use Google Analytics to understand how customers use our Site. Learn more here. You can opt out here.
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We share data about your use of the Site and interaction with ads via cookies or third-party tech partners.
You can opt out of targeted advertising by:
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Facebook – https://www.facebook.com/settings/?tab=ads
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Bing – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Or opt out of services via the Digital Advertising Alliance.
Using Personal Information
We use your Personal Information to provide services including: offering products for sale, processing payments, fulfilling orders, and sending updates about our products, offers, and services.
Cookies
Cookies are small data files downloaded when you visit the Site. They help remember your actions and preferences. We use various cookies (functional, performance, advertising) to enhance your experience.
Below are some examples of cookies used:
Cookies Necessary for the Functioning of the Store
|
Name |
Function |
|
_ab |
Used in connection with access to admin. |
|
_secure_session_id |
Navigation through storefront. |
|
cart, cart_sig, cart_ts |
Used in connection with checkout. |
|
checkout_token, secret |
Checkout functionality. |
|
secure_customer_sig, storefront_digest |
Customer login. |
|
_shopify_u |
Updating customer account info. |
Reporting and Analytics
|
Name |
Function |
|
_tracking_consent, _landing_page, _orig_referrer |
Marketing & landing tracking |
|
_s, _shopify_fs, _shopify_s, _shopify_sa_p, _shopify_sa_t, _shopify_y, _y |
Shopify analytics |
Cookie duration: Cookies are either session-based or persistent (lasting 30 minutes to 2 years). You may manage cookies via your browser settings or visit www.allaboutcookies.org for help.
Do Not Track
Please note: we do not alter our data collection in response to "Do Not Track" browser signals due to lack of industry standards.
Changes
We may update this Privacy Policy periodically to reflect changes to our practices or for legal, regulatory, or operational reasons.
Contact Us
For more details about our privacy practices or to lodge a complaint, contact us:
📧 care.spruceindia@gmail.com
📍 2A, 2B, Kovil Medu Road, K.K. Pudur, PO, 1st Floor, Coimbatore - 641038, Tamil Nadu, India
Last updated: 24/07/2025
This policy is governed by the laws of India.
Spruceindia.com is operated and managed by V Spruce, a company registered under the Goods and Services Tax Act, India.