Shipping policy
DELIVERIES
We will dispatch your order within 7-10 working days. All orders are fulfilled at our warehouse in Coimbatore, Tamil Nadu. Once the orders are dispatched, it can take up to 5-10 days for the order to be delivered.
Unfortunately, there’s no track and trace service for orders. If you do not receive your order within this timeframe please contact us via care.spruceindia@gmail.com directly.
All orders are subject to availability.
Please Note- During festivals, adverse weather conditions or political crisis, your shipment could get further delayed. We ensure you that we will try our best to have your parcel delivered to you in good time.
SHOPPING
No binding purchase agreement between you and Spruce has been made until you receive an order confirmation from the team.
An unboxing video of your parcel is a must to claim any missing product. Please make sure that the box and the contents of the parcel are clearly visible in the video.